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Ample Computer Services Inc was founded in 2001 by Lane Gregson when he decided that he could run a computer service company better than his current boss. Little did he know the work involved or he may not have made the move to starting his own business.
With the help of his sister, Tracie Harper, managing the office, he slowly grew his business from virtually nothing to more than the two of them could handle. In mid 2002 he was on the hunt for someone to help out.
June of 2002 Lane hired his first technician, Allan Hall, and things have not been the same since. Allan brought with him new capabilities for Ample such as database programming, website design and promotion, Apple computer servicing, Linux experience, and telephone repair/installation. Another technician and new capabilities meant more customers could be serviced, which meant more work came in, so now Ample needed more help.
Now Tracie was feeling a little overworked as two technicians was a handful when also dealing with the customers, so we needed more office help. Another computer company here in town was relocating to Conroe and closing their Huntsville office, this allowed us to grab one of their office people who did not want to work in Conroe, enter Lisa Paul. Lisa has extensive experience quoting systems, dealing with vendors, and in general, putting up with the technicians in the shop so she fit right in.
A few months later Lisa is just sitting around with nothing to do (or just doing nothing) so we brought on several new technicians to help her keep busy.
During all of this we realize that being stuck in a trailer five miles out FM1374 was probably very convenient since it was right next door to Lane's house, but with the volume of service we were doing it just was not going to work, no matter how much he liked walking ten feet to work each morning. So we had to get a new building.
Starting off 2006 in our new facility was great. We can now service twelve desktops and four or so laptops simultaneously, with spaces for twenty or more on the incoming shelf, twenty or so waiting for parts, and twenty more on the finished shelf. This means that at any given time there can be seventy five machines in our shop. Note all the extra space in between each station, instead of cramming in as many machines as possible, we chose to leave enough room at each station to completely disassemble the machine without taking more room than a single station.
Take the VR tour of our facility! The full tour is over 7MB, not for dial-up users.
What good is a new building if you can't make it nice? Our new waiting area is nicer than the one at my doctor's office!
It also allows us to stock a ton of parts, here is a small sample of what we carry:
To support as many machines as we have on the bench, and our company machines as well, we needed a bigger and better network, so out with the old 100Mb network and in with the new gigabit network, dual 3Mb DSLs, and high speed wireless. We also put everything on battery backups, our machines, the network components, DSLs, alarm, phones, and even each and every customer's machine that we work on. Nothing like doing a software repair to Windows and the power fails, now it doesn't bother us and doesn't hurt your data.
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Copyright Ample Computer Services Inc 2008, ALL RIGHTS RESERVED | |||||||||||||||||||||