Ample Computer Services, Inc.

'Better Service @ A Better Price'

  Voted "Best in Huntsville", 2003, 2004, 2005, 2006 & 2008!

 

Sunday November 09, 2008

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We proudly recommend and sell Comdial telephone systems.

Comdial is a converged voice and data communications solutions provider with over 25 years of long-standing success as a leading brand. Focused on superior customer service and reliable communications solutions, we are dedicated to producing best-in-class small to mid-sized enterprise communications solutions. Through innovative technology and flexibility, we are unmatched at providing comprehensive Internet Protocol (IP) communications solutions tailored to meet each customer's evolving business needs.

Our primary system is the DX-80 system which is a direct replacement for the older Executec systems that many small businesses in our area have been using successfully for over sixteen years.

 

Extensive Feature Set Provides Competitive Edge

The DX-80 Business Telephone System delivers enterprise-grade productivity without the complexity, cost, and management responsibilities of a larger system. With over 100 standard features, this system is well suited to give your business a competitive edge.

  • Built-In Caller ID - Name and number are displayed on both digital and analog telephone sets (requires caller ID service from your local telephone company), providing caller ID information regardless of extension type.
     
  • Uniform Call Distribution (UCD) - Allows extensions to be linked for call handling; enabling efficient utilization of your customer service resources. Incoming calls can be forwarded to the next available agent on a per group basis (sales, tech support, etc.)
  • "Meet-Me" Confrencing - In addition to supporting standard conferencing calling, the DX-80 also supports eight "Meet-Me" conference bridges. This allows parties to dial directly into a conference call from the road or within the office.
  • Tenant Service - By using tenant groups, the DX-80 can be configured to operate as if two or three systems are deployed at a single site. Paired with the DX-80's two Music-On-Hold sources, the DX-80 is capable of serving multiple businesses while meeting the specific customization requirements of each.
     
  • Fax Detection - The DX-80 supports automatic fax detection, thereby routing incoming transmissions to the appropriate extension and eliminating the need for a costly separate fax line.
     
  • Automated Attendant Option - The automated attendant module handles incoming calls when a live attendant is unavailable. Callers are then able to direct themselves to the appropriate extension or department.
     
  • Modem Option - The DX-80 system may be remotely configured using the modem module, reducing site visits and shortening customer response time.
     
  • 30 Button Programmability - 30 programmable, dual-color LED buttons enable straightforward customization of your DX-80 telephone. Based on your preferences, a single press of a button can dial your favorite extensions, access your speed dial numbers, page a colleague, park a call, or select "do not disturb" mode.
     
  • Busy Off Hook Voice Announce - Important messages can get through - even when you're on the phone. When enabled, a DX-80 system extension can make an announcement over your speakerphone even if you're already on a call (available on all extensions except attendant).
     
  • Headset Jack - The DX-80 telephone includes a headset jack, making life easier for a professional who depends on constant communication.

Integrated Voice Mail for Every Business

Combining the DX-80 platform with Comdial's industry-recognized Corporate Office Voice Messaging software makes for a complete small-business telephone solution. With a digital voice processing card installed directly inside the telephone system, the DX-80 provides fully integrated voice messaging without requiring the dedication of any telephone system extension ports. That means all 56 extension ports are available for digital and analog expansion.

  • Call Recording - Allows subscribers to record active calls in real-time for future reference.
  • Call Screening - Asks the caller to say his/her name and then announces the call to the subscriber. The subscriber can choose to accept the call, send the call to the subscriber's active mailbox or transfer the caller to an alternate extension.
     
  • Call Queuing - Callers are given the option of holding for a specific extension when it is busy. The system politely keeps callers apprised of their position in line and offers options to leave a voice mail message, speak to the operator, or try another extension.
  • Transfer Off-Premise - Automatically transfers a caller to an off-premise location such as the subscriber's home or mobile phone, reducing the number of missed calls.
     
  • Pager Notification - Automatically pages subscribers when they receive messages in their mailboxes; helping to minimize customer response time.
     
  • Caller ID Integration - Caller ID information captured by the voice mail is communicated during playback, and may optionally be used to automatically dial the caller at the touch of only two keys (requires caller ID service from your local telephone company).
     
  • Dial-by-Name - Alphabetical directories allow callers to easily search for individual extensions or mailboxes through the use of touch-tones. Callers can select individuals by using the touch-tone pad to spell last or first name.
     
  • On-Board Modem - Enables remote configuration and management of both the voice mail and DX-80 system (7270C model only).
Integrated Voice Mail
Description Corporate Office DX Flash Voice Mail Corporate Office DX Hard Drive Voice Mail
Model Number 7271c 7270c
Mailboxes 100 2000
Storage Capacity 3.2 hours/64 MB 150 hours/2 GB
Ports: Initial/Maximum 4/8 4/8
Memory Upgrade Available using off-the-shelf components N/A
On-Board Modem N/A Accesses both DX-80 & Voice Mail (included)

Modular Architecture Expands to Meet Your Businesses Needs

With Comdial's DX-80, small business get started with reliable, scalable communications technology. The DX-80's expandable architecture grows with your business, allowing you to purchase a system for today while leaving room to expand tomorrow.

DX-80 Business Telephone System
Configuration CO Lines Digital Stations Analog Stations
Basic System 4 8 4
Maximum Capacity 16 48 8

DX-80 Digital Executive Telephone

The DX-80 is a full-featured telephone system offered at an extremely affordable price. Whether you are starting with 4 employees or already have 40, the DX-80 is the sophisticated communication solution that can help your company project a positive image every time a call comes in.

The DX-80 digital telephone couldn't be simpler to program or easier to use. An interactive LCD shows the name and number of each caller, plus gives you step-by-step instructions on programming your telephone. Thirty dual-color status LEDs indicate Active Headset, Mute, DND, and other call modes, and Fixed Feature buttons provide one-touch access to calling options such as Call Forward, Call Park, and Voice Mail. Plus, the small footprint of the DX-80 telephone frees up valuable desktop work space while providing a host of easy-touch buttons and call feature options for increased efficiency and productivity.

Features:

  • Every DX-80 telephone is a 40-button speakerphone with a two-line interactive LCD and a headset jack
  • Busy Off-Hook Voice Announce with hands-free answer back
  • Dual-color status lamp indicates active headset, mute, and other call modes
  • Two separate music channels
  • Forward calls by call type (external/internal)
  • Eliminate interruption with "Do Not Disturb"
  • Headset Jack
  • Interactive 2x16 LCD with Name/Number Caller ID standard
  • One-touch manual or automatic record of conversations to voice mail
  • Memo pad stores one-time speed-dial number while on a call
  • Adjustable 3-position telephone elevation stand
  • 30 programmable dual-color LED buttons for direct access to CO lines, extensions, speed dialing, and other features

Specifications:

  • Built-in Analog Extensions: basic system equipped with 4 CO lines, 8 digital extensions, and 4 analog ports
  • Scalability: expandable to 16 CO lines, 56 extensions (48 digital extensions and 8 analog ports)
  • Built-in Caller ID: name/number standard to all extensions (digital, analog, and voice mail)
  • Optional Built-In Voice Processing: digitally integrated DX-80 Voice Card Provides:
    • 8 voice mail channels
    • 100 boxes
    • 130 hours of storage

 

 

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